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New Milestone Awards from Shopper Approved…
When it comes to Social Proof, there’s only one thing better than adding the Shopper Approved Seal on your website… Adding an Award to compliment it! When you run a great business you should be...
View ArticleHow to Get Positive Ratings and Reviews
Today’s Internet is largely driven by peer-to-peer interaction. When making a purchase, consumers seek out the experiences of others. This includes reading online ratings and reviews posted by other...
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Google Loves Shopper Approved
When Google started displaying Shopper Approved ratings and stars in their free search results a few months back, it was the beginning of a promising relationship. But now, with the new addition of...
View ArticleThe Importance of Customer Satisfaction
I have a part time job as a server at Texas Roadhouse. It is such an enjoyable job! I get to interact with customers and children, dance to hoe-downs, eat delicious made from scratch rolls, and hang...
View ArticlePeter Drucker Says That Customer Satisfaction is the Key to Success
You may have heard of Peter Drucker. If you haven’t, but you want to learn how to provide excellent customer satisfaction, then you should get to know his work. Drucker was a writer, professor and...
View ArticleExpand the Value of Your Customer Database with Survey Software
The typical company loses up to 30% of their customers and clients every year and most of them have no idea why. There are some things you can do to improve those statistics and keep more of your...
View ArticleWhat is a Customer Service Satisfaction Form?
What is a Customer Service Satisfaction Form? You should always be looking for ways to improve your products and your systems. No matter how successful your business may be, having more information...
View ArticleEffective Customer Satisfaction Surveys
According to Dictionary.com, the word effective means “adequate to accomplish a purpose; producing the intended or expected result.” To me, there is a significant gap between results that are...
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Six Questions Business Owners Should Ask Their Customers
There are five questions that every business owner should be asking their customers. Shopper Approved, the leading rating and review software for online social proof asks them all – then displays them...
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Resolving Customer Complaints with Shopper Approved
Customers usually can find a reason to be unhappy. Some have unrealistic expectations, and others may just have lousy dispositions. However, others may have a legitimate gripe. We may have been the...
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